Xfinity Router Blinking Purple Lights: Meaning & Fix
Quick Conclusion
This indicates the router is in the initial setup or pairing phase, often triggered by a factory reset, new activation, or a failed firmware update. It's not a hardware failure but a temporary state requiring user intervention to complete provisioning via the xFi app or admin panel.
Engineer's Pro-Tip
Xfinity gateways like the XB7 have a hidden diagnostic mode: press and hold the WPS button for 10 seconds until all lights flash, then release to run a self-test; this can clear provisioning glitches without a full reset, often fixing persistent blinking purple lights.
Community FixReddit
"How to fix a blinking traffic light"
If that knocked it over, it was about to fall anyway. He could have saved a life.
Read original threadWhy is this happening?
- A factory reset has been performed, forcing the device into setup mode.
- The router is attempting to pair with the Xfinity network for the first time or after a service change.
- A firmware update was interrupted, causing the device to revert to a bootloader state.
- The xFi app or gateway is in the process of activating or re-provisioning the device.
Step-by-Step Fix Flow
Use the xFi App to Complete Setup
Open the Xfinity xFi app on your smartphone, go to 'Activate xFi Gateway', and follow the on-screen prompts to pair the router with your account and network.